Terms and Conditions for Using Qayd Tech
Owner: Hawameer Technology Company
System: Qayd Tech
1. Introduction
Welcome to Qayd Tech, a technology system designed for managing accounting operations, point-of-sale activities, and business management. These Terms and Conditions explain the rules governing the use of the system and its associated services.
By using the system, creating an account, or subscribing to any of its services, you acknowledge that you have read and agreed to these Terms and Conditions. If you do not agree to them, you must stop using the system.
2. Definitions
For the purposes of this document, the following terms shall have the meanings specified below:
Company: Hawameer Technology Company, the owner and operator of Qayd Tech.
System: The Qayd Tech platform, including all its services, applications, and features.
User: Any person who creates an account, accesses, or uses the system.
Customer or Subscriber: Any individual or business entity that obtains a paid subscription to the system.
Account: The electronic account created to access the system.
Subscription: The right to use the system for a specified period in exchange for the applicable fees.
Data: All information entered, generated, or processed through the system.
3. Eligibility for Use
Users must have the legal capacity to enter into agreements and comply with their terms.
If an account is created on behalf of a business or company, the person creating the account confirms that they have the necessary authority to act on its behalf and accept these Terms and Conditions.
4. User Obligations
Users agree to comply with the following obligations:
1. Provide accurate and complete information during registration and update it when necessary.
2. Maintain the confidentiality of login credentials and refrain from sharing them with unauthorized individuals.
3. Use the system only for lawful purposes and in compliance with the applicable laws and regulations of the Kingdom of Saudi Arabia.
4. Avoid using the system in any manner that may disrupt its operation, damage its performance, or negatively affect other users.
5. Refrain from attempting unauthorized access to the system, its databases, or technical infrastructure.
6. Refrain from copying, modifying, reselling, or commercially exploiting the system without the Company's written consent.
7. Ensure the accuracy of entered data and review transactions and generated outputs before relying on them.
Users are responsible for activities and transactions conducted through their accounts, unless such activities result from an error for which the Company is responsible under applicable laws and these Terms and Conditions.
5. Subscriptions and Service Duration
Qayd Tech provides its services through subscription plans, which may be monthly, annual, or other plans announced by the Company.
The subscription period begins on the activation date or the date specified during the purchase process and continues throughout the paid subscription period.
Automatic Renewal
1. Subscriptions are automatically renewed upon expiration according to the selected subscription type and plan.
2. Renewal fees are charged based on the applicable plan price at the time of renewal using the Customer's approved payment method.
3. Customers may cancel automatic renewal before the renewal date through the cancellation mechanism provided by the Company.
4. Upon cancellation of automatic renewal, access to the service continues until the end of the paid subscription period, unless legal or contractual circumstances require otherwise.
5. Customers are responsible for ensuring that their payment methods remain valid and updated when necessary.
6. Fees and Payment Methods
1. Customers must pay the subscription fees displayed when selecting a subscription plan.
2. Fees may vary depending on the subscription type, duration, features, and additional services selected.
3. Payments are processed through the electronic payment methods supported by the system or any other payment methods provided by the Company.
4. Certain additional services or features may be subject to separate fees, which will be disclosed to Customers before activation.
5. The Company reserves the right to modify subscription or service prices, provided that Customers are notified of the changes through an appropriate method before they apply to affected renewals.
6. Customers are responsible for any applicable fees or taxes imposed by law on subscriptions or services.
7. Cancellation and Refund Policy
Requests for subscription cancellation and refunds are subject to the Company's approved policy and applicable laws and regulations.
Cancellation of automatic renewal does not automatically terminate the paid subscription period or entitle the Customer to a refund.
Refund requests are reviewed based on the reason for the request, the subscription type, and the nature of the service provided.
This section does not affect any consumer rights or mandatory legal obligations under applicable laws.
Internal Note Before Approval: The refund request period for monthly and annual subscriptions, eligible refund circumstances, and the timeframe for processing refund requests must be specified.
8. License to Use the System
The Company grants Customers a limited, non-exclusive, non-transferable license to use Qayd Tech during the subscription period, subject to the selected plan and these Terms and Conditions.
Customers are not permitted to:
1. Copy, reproduce, or distribute the system.
2. Reverse engineer the system or attempt to extract its source code.
3. Modify the system or create derivative works without the Company's consent.
4. Sublicense, resell, or make the system available to third parties without authorization.
5. Use the system in any manner that violates intellectual property rights or other rights of third parties.
9. Intellectual Property
All intellectual property rights relating to Qayd Tech, including software, designs, interfaces, trademarks, content, and technical developments, belong to the Company or its licensors, as applicable.
A subscription does not grant Customers ownership of the system or any of its components. It only grants the right to use the system during the subscription period in accordance with these Terms and Conditions.
All data and information entered by Customers into the system remain the property of the Customers or their rightful owners. The Company is granted the necessary permissions to process such data to the extent required to provide and operate the service in accordance with the Privacy Policy.
10. Customer Responsibility for Data
Customers are responsible for the accuracy of the data they enter into the system, the legality of its collection and use, and obtaining any necessary consents for processing such data when required.
Customers are also responsible for reviewing accounting records, invoices, journal entries, reports, and accounting outputs before approving or using them for official, financial, or tax purposes.
Using the system does not replace professional review or compliance with applicable accounting, tax, and regulatory requirements.
11. Technical Support and Service Availability
The Company strives to provide a stable and secure system and technical support through its approved support channels and procedures.
The service may be temporarily affected by maintenance, updates, technical failures, or circumstances beyond the Company's control.
The Company strives to resolve technical issues as quickly as reasonably possible. However, this does not constitute a guarantee that the system will be completely free from errors or interruptions at all times.
12. Limitation of Liability
The Company exercises reasonable care in operating and developing the system. However, it does not guarantee that the service will be entirely free from errors or interruptions.
The Company shall not be liable for damages resulting from:
1. Misuse of the system or violation of these Terms and Conditions.
2. Incorrect or incomplete data entered by Customers.
3. Sharing login credentials or failing to maintain account security.
4. Failures caused by third-party services, systems, or networks.
5. Circumstances beyond the Company's reasonable control.
Nothing in this section shall be interpreted as excluding the Company from liabilities that cannot legally be excluded under applicable laws.
13. Third-Party Services and Providers
The system may integrate with external services, platforms, payment gateways, or third-party service providers to deliver certain features.
The use of such services is subject to the terms and policies of their respective providers. The Company does not control all their practices or operational systems.
14. Account and Data Security
The Company implements appropriate technical and organizational measures to protect the system and data against unauthorized access, use, or modification in accordance with its approved Privacy Policy.
Customers must maintain the confidentiality of their account credentials and notify the Company if they suspect unauthorized access or unlawful use of their accounts.
15. Service Suspension or Subscription Termination
The Company may suspend accounts, restrict access to the system, or terminate subscriptions when circumstances require such action, including:
1. Violation of these Terms and Conditions.
2. Use of the system for unlawful purposes.
3. Attempts to damage the system or compromise its security or stability.
4. Failure to pay outstanding fees.
5. Legal or security requirements that necessitate suspension or restriction.
Whenever reasonably possible and appropriate, the Company will attempt to notify Customers of the reason for such action and provide an opportunity to remedy the violation before taking final action, unless circumstances require otherwise.
Customers may cancel their subscriptions in accordance with the approved cancellation procedure.
16. Data Retention
The retention, processing, and deletion of Customer data are governed by the Privacy Policy and applicable legal obligations.
Upon subscription expiration, access to certain services or features may be restricted in accordance with the Company's published policy.
Internal Note Before Approval: The data retention period following subscription expiration, the mechanism for exporting data or requesting deletion, and the timeframe for actual data deletion must be specified.
17. Modifications to the System and Terms
The Company reserves the right to develop, update, or modify the system and its features to improve services or meet operational requirements.
The Company may also amend these Terms and Conditions when necessary. Updated versions will be published through appropriate channels. Continued use of the system after the amendments take effect constitutes acceptance of the revised Terms and Conditions to the extent permitted by applicable laws.
18. Force Majeure
The Company shall not be liable for delays or failures to fulfill its obligations to the extent caused by circumstances beyond its reasonable control, including natural disasters, wars, widespread outages, government decisions, or major technical incidents.
19. Severability
If any provision of these Terms and Conditions is determined to be invalid or unenforceable, the validity and enforceability of the remaining provisions shall not be affected. The affected provision shall be interpreted in accordance with applicable laws.
20. Notifications and Communications
The Company may send notifications relating to subscriptions, services, or updates through the registered email address, within the system, or through approved communication channels.
Customers are responsible for keeping their contact information updated to ensure receipt of notifications.
21. Governing Law and Dispute Resolution
These Terms and Conditions shall be governed by and interpreted in accordance with the laws and regulations of the Kingdom of Saudi Arabia.
In the event of any dispute relating to the use of the system or subscriptions, both parties shall attempt to resolve the dispute amicably. If an amicable resolution cannot be reached, the dispute shall be referred to the competent judicial authority in the Kingdom of Saudi Arabia.
22. Contact Us
For inquiries, complaints, or support requests relating to these Terms and Conditions or the use of the system, Customers may contact the Company through the official support and communication channels published within Qayd Tech or on the Company's website.